At PRINTSPLAY, we take great care in delivering your products to you through reputed courier companies like Bluedart, DHL, Fedex, Delhivery, First Flight and DTDC. In some cases where the pincode/zipcode is not serviceable by these courier companies, we use Indian Speed Post for those deliveries.
We try to process all deliveries if though there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
Once the order is placed, you will get an email confirmation from us. In the case of COD, you will receive a call also from our team asking for a confirmation of your order.
In-stock items are mostly shipped within 24 hours of purchase; however, some orders may take up to 5 – 8 working days to process as depending on the availability of the product but that would be notified at the time of shopping.
Shipping is done on all days except Sunday or Indian holidays and please note that products purchased collectively might be divided into multiple orders and might be shipped separately.
HOW CAN I TRACK MY ORDER
All PRINTSPLAY items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order. You can also see the tracking number in your order history panel in your account when you login.
Shipment will be delivered to you between Monday through Saturday: 10am to 7pm. Excluding public holidays. Delivery time is subject to factors beyond our control including unexpected travel delays due to weather conditions and strikes or others.
We will be able to accept order change or cancellation requests within 24 hours of order placement. Unfortunately, we cannot cancel orders once the shipment is out of our store for delivery.
HOW ARE ITEMS PACKED
All items are carefully packaged as to avoid any form of damage. We ensure the package is water proof with plastic wrap.
WHAT IS THE ESTIMATED DELIVERY TIME
The estimated time of delivery is within 5-6 working days for domestic orders and 21 working days for international orders. All orders get shipped within 2 days from the store.
DO YOU DELIVER INTERNATIONALLY
PRINTSPLAY does deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world. We use DHL, India Post or FEDEX to deliver your shipments safely and timely to you.
WHO WOULD BE RESPONSIBLE FOR PAYING LOCAL TAXES IN COUNTRIES OUTSIDE INDIA
Customs Duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the Country land.